Privacy Policy

Effective Date: 25 June 2025

Who We Are

Metermaster is a leading provider of test and measurement solutions in New Zealand, offering a comprehensive range of high-quality electrical, electronic, scientific instruments, data acquisition systems, and temperature measurement products. The privacy policy governs all metermaster.co.nz website interactions and its connected service offerings.

Information We Collect

We gather both personal and non-personal information through multiple collection methods:

• Information You Provide: When you submit contact forms through our website or when you make a purchase, we collect your name, email address, postal details, phone number, and company information.
• Automatically Collected Data:
  • The system records your IP address and browser details alongside operating system information and device specifications.
  • Website analytics tools and cookies collect data to track user actions on the website.

How We Use Your Information

• To answer your questions and provide support.
• To execute transactions and generate quotations.
• To enhance website performance and improve user interaction.
• To send promotional material and updates (only with your permission).
• To meet legal requirements and enforce our service terms.

Your personal information remains protected because we do not transfer it to any other party.

Cookies and Tracking

Our website uses cookies to personalize your browsing experience and gather usage statistics. We use cookies for:

• Analytics (e.g., Google Analytics)
• Enhancing security and performance

The website functionality might reduce after you disable cookies through your browser settings.

Sharing Your Information

We share your information under specific conditions:

• When required by law, regulatory authorities, or courts.
• During a business sale or restructure, provided confidentiality agreements are in place.

How We Protect Your Data

We implement suitable technical and organizational protocols to defend personal data from loss, misuse, and unauthorized access. This includes:

• Secure servers
• SSL encryption
• Access control measures for internal staff

Our security practices remain under constant evaluation to enhance system protection, although no system achieves complete security.

Your Rights and Choices

You can change your personal profile details anytime by selecting the Update My Details option available on your account dashboard.

Third-Party Links

Third-party websites may be accessible through links on our website. We are not responsible for how these websites handle privacy or their content. Please review their privacy policies before sharing personal data.

Updates to This Policy

This policy receives periodic updates to address legal modifications, technological developments, and operational changes. The current edition is always available on our website with the effective date displayed at the top.

Contact Us

For questions about this policy or our data handling practices, please contact us:

MeterMaster Limited
Email: info@metermaster.co.nz
Phone: +64 9 296 7601
Address: Metermaster Technologies Limited, 1st Floor, 180J, Great South Rd, Takanini, Auckland